Moosiki Kids FAQ’s

Drop-in Classes for Convenience!
Come as you can, pay by the day.

Reservation Policy: Space is limited to 13 students to prevent overcrowding. Please register to reserve a spot. Walk-ins will be taken on a first come, first serve basis. If reservations have not shown up by class start time, their spots will be released to waiting walk-ins.

Make-up Policy: In order to include as many families as possible in our classes, Moosiki Kids has changed our makeup policy to allow 3 makeups only per session. (This means you can reschedule missed classes 3 times, however if you miss 4 classes or more, you will lose that 4th (or more) class.)  Makeups must be done during the current session, and will no longer carry over to following sessions. Although Moosiki Kids tries to accommodate makeups whenever possible, Moosiki Kids is not responsible for missed classes--so please try to schedule makeups ASAP, in order to get them in before the end of the session! If you have requested a make-up, please do not just show up without receiving a confirmation.

Refund Policy: Students signed up for a full session can be issued a refund for unused lessons within the first week of the session. Students signed up for less than a full session can take makeup classes, but they are not eligible for refunds.

Registrations are not transferable to other students.

Visiting Sibling Policy: Siblings visiting class on a temporary basis (such as a day off from school, etc.) may "visit" class once for free and then pay-per-class, but please call or email to avoid overcrowding.

Visiting Grownups Policy: We LOVE to have grownups visit class--grandmas, grandpas, aunts, uncles, friends, etc! And whenever possible, we invite visitors into the classroom with us! However in sold out classes, we really have limited space, so we ask that we keep it at one adult per child inside the classroom, and have visiting adults please watch from outside the classroom--we will set up chairs whenever possible to make this happen! Thanks so much for your understanding! (You can even alternate adults in the classroom during the class, and "switch off," haha! Go team!)

Full Session Sibling Discount: When signing up 2 children at once for the Full Session, you will receive 20% off for the second child! (This applies to Full Session sign-ups only.)

Free Trial Class and Policy: All new students may take a free class on trial. However similar to our makeup policy, you may reschedule a trial three times only, after which time you are no longer eligible for a free trial and may try a class by paying the single class rate.

Parents and caregivers need to supervise their children at all times. Mixed age classes can be challenging, so we need to make sure we are all aware and considerate of every student in class, to ensure we all have to most fun possible! Please note we have a "three strikes" policy--if a child forcefully engages in unsafe behavior (ie hitting, biting, etc) three times, they will no longer be able to attend class.

We ask that if your child is sick--ie runny nose, coughing, sneezing, runny eyes, rash, anything contagious, etc--that you please keep your child at home and take a makeup class. Thank you!

 


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